https://belibre.be/en/authors/nicolas-pettiaux/ Recent content in Nicolas Pettiaux on BeLibre - Belgian Think Tank on Digital Autonomy Hugo en Sat, 13 Dec 2025 09:00:00 +0100 https://belibre.be/en/banks/digital-gap/ Sat, 13 Dec 2025 09:00:00 +0100 https://belibre.be/en/banks/digital-gap/ <p>The <a href="https://www.rtl.be/actu/vos-temoignages/je-trouve-ca-inadmissible-nathalie-une-cliente-ding-sindigne-de-la-suppression/2025-11-28/article/771900">testimony from Nathalie on the RTL website</a> has touched us in the BeLibre community. In many places, we heard and read indignation about the way these persons got handled. This story is about ING, but we notice a trend toward further digitalization and dehumanizing of consumer banking at multiple banks.</p> <p>The move toward digital banking offers opportunities for convenience and innovation. The past decades have already proven this. Banking with the card reader has become commonplace, and for many, it has become unthinkable that you would still need to queue at the counter for a simple transfer. Yet thirty years ago there was also much protest when this concept was introduced. Are we being too conservative again, clinging too tightly to our established certainties?</p> https://belibre.be/map/ Mon, 01 Jan 2026 00:00:00 +0000 Hand crafted https://belibre.be/map/ Interactive map where you can discover digital sovereignty in municipalities, schools, emergency services or other critical infrastructure in our country and beyond.